Infinity Play88 Privacy Policy – Secure & Confidential Gaming

Infinity Play88 Privacy Policy

At Infinity Play88, we are committed to protecting the privacy and security of your personal information. This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our website (https://infinityplay.ph) and use our services. It also describes your rights regarding your personal data.

1. Information We Collect

We collect various types of information to provide and improve our services. This information can be categorized as follows:

• 1.1 Personal Information You Provide to Us:
  • Account Registration: When you create an account, we collect your full name, date of birth, email address, mobile number, username, password, and residential address.
  • Account Verification (KYC): As part of our security procedures and regulatory obligations, we may require you to provide copies of identification documents (e.g., passport, driver’s license, national ID), proof of address (e.g., utility bill, bank statement), and proof of payment method.
  • Payment Information: When you make deposits or withdrawals, we collect information related to your chosen payment method, such as your GCash or Maya account details, bank account information, or credit/debit card details.
  • Communications: When you contact our customer support team (via live chat, email, or phone), we may collect information about your communication, including the content of your messages and any attachments.
  • Promotional Activities: If you participate in our promotions, contests, or surveys, we may collect additional information, such as your preferences or opinions.
• 1.2 Information We Collect Automatically:
  • Usage Data: We automatically collect information about your interactions with our website and services. This includes your IP address, browser type, device type, operating system, pages visited, games played, betting history, deposit and withdrawal history, and the date and time of your visits.
  • Cookies and Similar Technologies: We use cookies and similar technologies (e.g., web beacons, pixels) to track your activity on our website, personalize your experience, and collect information for analytical and marketing purposes. You can manage your cookie preferences through your browser settings. (See Section 6 below for more details on Cookies).
• 1.3. Information We Collect from Third Parties
  • We may obtain information from third party to prevent any fraudulent activities.

2. How We Use Your Information

We use the information we collect for various purposes, including:

• 2.1. To Provide and Maintain Our Services:
  • To create and manage your account.
  • To process your deposits and withdrawals.
  • To allow you to participate in interactive features of our website (e.g., live casino games, chat).
  • To provide customer support.
  • To personalize your gaming experience.
• 2.2. To Improve Our Services:
  • To analyze usage patterns and trends.
  • To develop new features and games.
  • To troubleshoot technical issues.
  • To conduct research and analysis to improve our website, games, and services.
  (Continuing from previous Privacy Policy section)
• 2.3. To Communicate with You:
  • To send you important account-related notifications (e.g., password resets, verification requests).
  • To inform you about promotions, bonuses, and special offers (you can opt-out of marketing communications at any time).
  • To respond to your inquiries and requests.
• 2.4. To Comply with Legal and Regulatory Obligations:
  • To verify your identity and prevent fraud, money laundering, and other illegal activities.
  • To comply with licensing requirements and regulations.
  • To respond to requests from law enforcement or other government authorities.
• 2.5. For Marketing Purposes:
  • With your consent, we may use your information to send you promotional materials about our services or those of our partners.

3. Disclosure of Your Information

We may share your information with the following categories of third parties:

• 3.1. Payment Processors: We share your payment information with trusted third-party payment processors (e.g., GCash, Maya, banks) to facilitate deposits and withdrawals. These processors have their own privacy policies, and we encourage you to review them.
• 3.2. Service Providers: We may share your information with third-party service providers who assist us with various aspects of our operations, such as website hosting, data analysis, email marketing, customer support, and security. These service providers are contractually obligated to protect your information and use it only for the purposes we specify.
• 3.3. Game Providers: We share limited information with our game providers to enable you to play their games and to track game performance.
• 3.4. Licensing and Regulatory Authorities: We may be required to disclose your information to licensing authorities the Curacao Gaming Authority as part of our regulatory obligations.
• 3.5. Legal Authorities: We may disclose your information to law enforcement agencies, government authorities, or other third parties if required by law or legal process (e.g., court order, subpoena).
• 3.6. Business Transfers: In the event of a merger, acquisition, sale of assets, or other business transaction involving InfinityPlay88, your information may be transferred to the acquiring entity. We will notify you via email and/or a prominent notice on our website of any change in ownership or use of your personal information.
• 3.7. With Your Consent: We may share your information with other third parties with your explicit consent.

We do *not* sell or rent your personal information to third parties for their marketing purposes without your explicit consent.

4. Data Security

We take the security of your personal information very seriously and implement appropriate technical and organizational measures to protect it from unauthorized access, use, disclosure, alteration, or destruction.

• Encryption: We use industry-standard 256-bit SSL (Secure Socket Layer) encryption to protect all data transmitted between your device and our servers. This encrypts your data, making it unreadable to anyone who might intercept it.
• Secure Servers: Our servers are located in secure data centers with restricted access and 24/7 monitoring.
• Firewalls: We use firewalls to protect our network from unauthorized access.
• Intrusion Detection Systems: We use intrusion detection systems to monitor for and respond to any suspicious activity.
• Regular Security Audits: We conduct regular security audits and vulnerability assessments to identify and address any potential security risks.
• Data Minimization: We only collect and retain the personal information that is necessary for the purposes outlined in this Privacy Policy.
• Employee Training: Our employees are trained on data protection and privacy best practices.
• Two-Factor Authentication (2FA) (Optional – If Offered): We may offer two-factor authentication as an additional layer of security for your account.

While we take reasonable measures to protect your information, no method of transmission over the internet or method of electronic storage is completely secure. Therefore, we cannot guarantee absolute security.

5. Your Data Privacy Rights

Depending on your location and applicable data protection laws (such as the Data Privacy Act of 2025 in the Philippines or the GDPR), you may have the following rights regarding your personal information:

• Right of Access: You have the right to request access to the personal information we hold about you and to receive a copy of that information.
• Right to Rectification: You have the right to request that we correct any inaccurate or incomplete personal information we hold about you.
• Right to Erasure (“Right to be Forgotten”): You have the right to request that we delete your personal information under certain circumstances.
• Right to Restrict Processing: You have the right to request that we restrict the processing of your personal information under certain circumstances.
• Right to Data Portability: You have the right to receive your personal information in a structured, commonly used, and machine-readable format.
• Right to Object: You have the right to object to the processing of your personal information under certain circumstances.
• Right to Withdraw Consent: Where processing is based on your consent, you have the right to withdraw your consent at any time.
• Right to Lodge a Complaint: You have the right to lodge a complaint with a supervisory authority the National Privacy Commission in the Philippines if you believe that our processing of your personal information infringes data protection laws.

To exercise any of these rights, please contact our customer support team. We will respond to your request within a reasonable timeframe and in accordance with applicable laws.

6. Cookies and Similar Technologies

We use cookies and similar technologies web beacons to collect information about your browsing activity, personalize your experience, and for analytical and marketing purposes.

• What are Cookies?: Cookies are small text files placed on your device when you visit a website.
• Types of Cookies We Use:
  • Strictly Necessary Cookies: Essential for website function.
  • Performance Cookies: Collect anonymous usage data.
  • Functionality Cookies: Remember your preferences.
  • Targeting/Advertising Cookies: Deliver relevant ads.
• Managing Cookies: You can control cookies through your browser settings. However, disabling cookies may affect website functionality.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these sites. Please review their privacy policies.

8. Children’s Privacy

Our services are not for individuals under the legal gambling age. We do not knowingly collect data from children.

9. Changes to this Privacy Policy

We may update this policy. Changes will be posted here, and your continued use means acceptance of the updated policy.

10. Contact Us

For questions about this policy, contact us

FAQ